Last Updated: 15 March 2025

At One Minute, we are committed to delivering your healthcare essentials quickly and efficiently. Please read our delivery policy carefully to understand how we process and deliver your orders.

1. Delivery Coverage

We currently deliver to select locations across Mumbai. To check if we deliver to your area, enter your pin code at checkout or contact our customer support team.

2. Delivery Timelines

We offer the following delivery options based on your location:

 

Express Delivery (Within 30-40 Minutes) – Available in select cities for urgent medicine delivery.

 

Same-Day Delivery – Orders placed before 12PM will be delivered the same day.

 

Note: Delivery times may vary due to unforeseen circumstances such as weather, traffic, or high demand.

3. Delivery Charges

 Express Delivery – Free Delivery on orders above 299.

Any additional charges will be displayed at checkout before payment.

4. Order Processing Time

 Orders placed before 12PM are processed the same day.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking link via SMS and email. You can also track your order in the One Minute website.

6. Undelivered or Delayed Orders

If your order is delayed beyond the estimated delivery time, please contact our customer support team at

Email: oneminutecare@gmail.com.

 

Orders may be canceled or returned due to:

1. Incorrect shipping address.

2. Recipient unavailable at delivery location.

3. Payment issues.

7. Returns Due to Delivery Issues

If you receive a damaged, incorrect, or incomplete order, contact our support team within 24 hours of delivery with supporting images.

8. Contact Us

For any shipping-related queries, reach out to us at:

Email: oneminutecare@gmail.com

Phone: +91 9930116033

Live Chat: Available on our website/app

Thank you for choosing One Minute for your healthcare needs!